Legitimate interest

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  • It can be considered a legitimate interest if the controller […]

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  • Apart from consent, such processing may be based on a […]

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Can conversations be recorded for service improvement purposes without prior consent?

October 22, 2022|Categories: , |

Apart from consent, such processing may be based on a demonstrated legitimate interest. However, the subjects of personal data should be informed in advance (for example, through the voice machine) that the conversation will be recorded and that the personal data will be processed for the purpose of [...]

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