{"id":12084,"date":"2022-10-22T15:25:19","date_gmt":"2022-10-22T13:25:19","guid":{"rendered":"https:\/\/azlp.mk\/faq-items\/can-conversations-be-recorded-for-service-improvement-purposes-without-prior-consent\/"},"modified":"2022-10-22T15:25:19","modified_gmt":"2022-10-22T13:25:19","slug":"can-conversations-be-recorded-for-service-improvement-purposes-without-prior-consent","status":"publish","type":"avada_faq","link":"https:\/\/azlp.mk\/en\/faq-items\/can-conversations-be-recorded-for-service-improvement-purposes-without-prior-consent\/","title":{"rendered":"Can conversations be recorded for service improvement purposes without prior consent?"},"content":{"rendered":"<p>Apart from consent, such processing may be based on a demonstrated legitimate interest.<\/p>\n<p>However, the subjects of personal data should be informed in advance (for example, through the voice machine) that the conversation will be recorded and that the personal data will be processed for the purpose of improving the service.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Apart from consent, such processing may be based on a [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"menu_order":23,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"faq_category":[191,194],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Can conversations be recorded for service improvement purposes without prior consent? 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